Three community initiatives on baji
Community work here can be viewed separately.
1. New user start
In the first stage, account setup is kept simple to indicate baji Login and baji Register with short instruction, screenshots and Bengali words.
Many Dhaka users first view on mobile, then on desktop, so instructions are split into two steps, and the baji App path is clear.
2. Security Education
Each user is given small tips on basic security: passwords, login checks and identifying unknown devices can be explained within 3 minutes.
bKash, Nagad and Rocket are common in Bangladesh.
3. Local Support
Support team works by Bangladesh time, giving quick answers to small questions, and step-by-step solutions for bigger problems as they arise.
New users often stop after downloading baji, at that point the team guide, FAQ and Help pages work together seamlessly.